YOUR PRIVACY
Privacy Policy
We respect your privacy and handle personal information only as necessary to provide our travel and booking services.
INFORMATION WE COLLECT
Information you provide to us
When you contact us or submit a booking request, we may collect information such as your name, email address, telephone or WhatsApp number, travel dates, accommodation information, group size, tour preferences, and other information you choose to provide.
HOW WE USE INFORMATION
Providing your Hokkaido experience
We use personal information to respond to inquiries, check tour availability, communicate about bookings, arrange transportation and travel services, provide customer support, and improve our services.
We may also use information when reasonably necessary to protect guests, guides, drivers, our business, or comply with applicable legal obligations.
INFORMATION SHARING
When information may be shared
We do not sell your personal information.
Information may be shared with service providers, guides, drivers, activity providers, accommodation providers, or other partners only when reasonably necessary to arrange or provide your requested service.
DATA & SECURITY
Protecting your information
We take reasonable measures to protect personal information from unauthorized access, loss, misuse, or disclosure.
Our website may use third-party technology and service providers to operate booking, communication, data storage, and other website functions.
YOUR CHOICES
Questions or requests
If you have questions about your personal information or would like to request correction or deletion where applicable, please contact us through our contact page.
We aim to collect and use only the information reasonably required to respond to inquiries, arrange bookings and provide requested travel services.
CONTACT
Questions about privacy?
Please contact us if you have questions about how your personal information is handled.